MEET THE LEADERSHIP TEAM
Founding Partner, CEO
Johanna Faigelman is the founding partner and CEO of Human Branding Inc., an innovative market research consultancy that has pioneered the use of applied anthropology thinking to create game-changing business results for international clients across a wide range of industries. Johanna has close to 20 years of strategic brand building and customer insight experience.
Johanna is an experienced marketer with graduate and undergraduate degrees in Cultural Anthropology. This unique combination of marketing and Anthropological expertise enables Johanna to provide strategic branding direction and customer insights in a way that marks a departure from the conventional approach to marketing. Johanna’s innate understanding of what drives behavior at a deeper human level allows her to unearth new and previously untapped insights which she then translates into highly impactful and actionable business and brand strategies. Johanna’s unique Anthropological perspective and expertise has directly contributed to her success as an internationally recognized speaker at industry conferences and media events as well as having published several articles on a broad range of issues facing consumers today.
Prior to founding Human Branding Inc. Johanna was Vice President, Director, Strategic Intelligence and Planning at MacLaren McCann and before that, Founder/Director of Anthropology and Applied Research at In-Sync Consumer Insight Corp.
Sarah McNab is Partner, CSO for Human Branding Inc., an innovative market research consultancy that has pioneered the use of applied anthropology thinking to create game-changing business results for clients across a wide range of industries. Sarah has over 25 years of strategic brand building and customer insight experience from working internationally in a variety of roles in the client, agency and research arenas. With this unique combination of marketing expertise, Sarah provides powerful and enduring brand and customer strategies to leading companies across the globe.
Sarah started in brand management on the client side, where she launched, repositioned and built brands in a variety of markets all over the world. Her innate passion for the consumer then led her to pursue roles as a qualitative researcher and agency planner. This unique and varied experience provides Sarah with a far-reaching marketing perspective, which ensures the work she does in insight discovery is always highly relevant and impactful on a client’s business.
Prior to Human Branding Inc., Sarah was Vice President, Strategic Planning Director at JWT. Before working on the agency side, Sarah was Director of Marketing at Pernod Ricard and worked as a Consumer Strategist at In-Sync Consumer Insight Corp.
VP Strategy & Operations
Wendy has over 20 years of strategic insights, brand building and consulting experience. She has extensive experience in Healthcare and consumer packaged goods marketing, having began her career with Lever Brothers (Unilever). Her responsibility for the Personal Wash category led to award winning brand strategies on Dove and the launch of Lever 2000.
Moves to sister companies, Chesebrough-Pond's and Good Humor-Breyer’s broadened her strategic responsibilities to encompass numerous brand launches, global team leadership, category management and leadership of a restructuring initiative, resulting in implementation of a new Sales and Distribution network.
Prior to Human Branding Inc., Wendy led internal operations initiatives, leveraging her deep marketing knowledge, strategic skills and leadership in her role as Director of Healthcare at In-Sync to grow the business. She has worked across numerous healthcare areas, including Diabetes, Alzheimer's/Dementia, MDD/TRD, Osteoporosis, Oncology, Schizophrenia, Nutrition, to name a few.
Wendy has helped many clients build their brands from clinical trial stage through to launch and is sought after by clients to consult on strategic corporate initiatives. She holds a BA in Sociology and an MBA from the Schulich School of Business.
Sarah Rider has nearly 10 years experience developing strategic and creative solutions for the future of businesses and brands, utilizing both qualitative and quantitative research. Sarah is passionate about understanding changes in how consumers interact with brands and how the market landscape evolves in order to spark creative brand positioning and communication strategies, as well as winning new innovation.
Sarah has developed her expertise in a broad range of industries which include Food & Beverage, Personal Care including Prestige Beauty, Technology, Financial Services, Hospitality, and Healthcare.
Throughout her career Sarah has been based in the United States and latterly Canada and brings significant global experience across all areas of brand strategy, including consumer insights, leading-edge trends, ethnography, ideation, strategic positioning and new product development.
Sarah received her undergraduate education at the University of Kings College and Dalhousie University and continuing education at the Rotman School of Management at University of Toronto. Prior to Human Branding Inc, Sarah was a Consultant in the Market Opportunities and Innovation division of GfK.
VP, Strategy & Operations
Susan’s innate curiosity about people and why they do the things they do, has led her to a highly rewarding and successful career with almost 20 years of experience in strategic planning, research consultancy and account management.
This combination of experience uniquely arms Susan with the skills to maximize her clients’ business & brand potential. Throughout her career, Susan has developed insight-driven brand strategies and communications for complex clients for some of North America’s biggest brands, across a wide spectrum of categories including: CPG, OTC, Pharma, retail, telecommunications, travel, alcohol, not-for-profit and government.
Key to Susan’s approach is to truly understand the person behind the ‘stakeholder’. She uses an Applied Anthropological approach to dig beneath the surface to unearth the unarticulated insights that drive behaviour. In essence, investigating beyond what people say, to what they do, and why they do it. It is these deeply rooted, motivating insights that can lead to the most powerful brand, creative and communication strategies, unleashing a brand’s potency, building stronger equity, and ultimately driving share growth.
Susan has recently returned to Human Branding. Prior to her return, Susan’s most recent roles were Sr Director of Planning at Publicis; Vice President, Head of Strategy at KBS (Now Forsman & Bodenfors); & Sr Human Behaviouralist at Leo Burnett. Susan is a graduate of Osgoode Hall Law School and was admitted into the Ontario Bar.
Diane has over 20 years of brand building and integrated communications experience, honed from her career that began in advertising and transitioned to market research.
During her advertising career, Diane held progressive positions, culminating with VP, Group Account Director. Diane worked on a broad range of categories, including consumer packaged goods and non-prescription drugs. Working in the advertising field helped Diane develop a keen appreciation that all successful, enduring brands are founded on a relevantly differentiated target insight.
Since her transition to market research over three years ago, Diane has expanded her repertoire beyond CPG brands to encompass various pharmaceutical brands in therapeutic areas including rheumatology, dermatology, oncology and cardiometabolic disease.
Diane holds a Bachelor of Business Administration and a Master of Business Administration from the Schulich School of Business. Her passions outside work include travel, art and barre.